LOADLEDGER HELP
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Inviting drivers and office staffOWNERS

Add drivers and associates, set driver details, and remove someone from your fleet.

Invite

Settings → My Team → + Driver (or + Associate). Enter their email, and optionally their name and your company's Driver ID. They get an email invitation; it expires in 7 days (send a new one if needed). Pending invitations are listed under Pending invites.

Only the owner can send invitations.

Roles

  • Driver: sees and works only on loads assigned to them. Never sees rates, money, or other drivers' loads.
  • Associate: office staff or dispatcher. Works on your loads, documents, invoices and money on your behalf. Associates can't change the company's factoring settings or DOT number, and can't delete the company account.

Driver details

Tap a driver in My Team to set:

  • Driver ID: your company's number for them (also printed on many fuel statements),
  • Fuel card: if the card belongs to the driver rather than a truck,
  • Driver pay: % of the load or per mile (see Driver pay and weekly bonuses).

Assigning loads

Pick the driver (or a truck with a default driver) when you add a load, or open the load and tap Assign driver. The driver gets a push notification and email.

Removing someone

Remove takes them out of your fleet right away: they can no longer see any of your loads. They keep their own login and can join another company or start their own.

Still stuck? The assistant can answer follow-up questions, and look at your own account when you're signed in.

Contact support