LOADLEDGER HELP
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Understanding the Dashboard and Loads totalsOWNERS

What Pending, In Transit, Submitted and Funded mean, and how each dollar amount is worked out.

The four Dashboard cards

Card Which loads Amount
Pending Booked, not picked up yet Full rate
In transit Picked up (BOL uploaded), not invoiced Full rate
Submitted Invoice sent, waiting to be paid (includes "In review") Full rate
Funded this week Marked funded during your fleet week What you were paid: rate minus your factoring fee

Each card shows the number of loads too. Tap a card to see those loads.

Rules behind the numbers

  • Every load is counted, not just the latest ones on screen.
  • Each load is in exactly one status, so All on the Loads tab equals the sum of the tabs.
  • Funded amounts are after the factoring fee saved on each load (for example $1,000 at 3% = $970.00). If you don't factor, it's the full rate.
  • This week uses the week start in Settings → Fleet Settings and your phone's time zone, so a load funded Sunday night counts in the right week.
  • The month total on the Loads tab is loads funded this calendar month.

The Loads tab

Tabs: All, Pending, In transit, Submitted, Funded, Rejected. Each shows its count, and the line under the tabs shows that tab's total. Loads appear 50 at a time; scroll or tap Show more for the rest.

Filter by driver or truck

Owners can pick a driver or truck at the top of the Dashboard and Loads tab. Every number then shows just that driver or truck.

A number looks wrong?

  • A funded load not in "Funded this week"? Check it was marked funded this week (Invoice screen → Mark as funded).
  • Wrong factoring fee? Settings → Account → Edit → Factoring fee %.
  • Still wrong? Contact support with the load number. We'll check it.

Still stuck? The assistant can answer follow-up questions, and look at your own account when you're signed in.

Contact support